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"If someone comes into our building and the service levels weren’t what they should have been,...
"If someone comes into our building and the service levels weren’t what they should have been, their hot dog was cold or their beer was warm or an usher was rude … they deserve their money back."
— Panthers prez Michael Yormark on the "Good Time Guarantee". More from Sarah at the Sun-Sentinel here. Puck Daddy's Greg weighs in with a bit of commentary as well.
