"If someone comes into our building and the service levels weren’t what they should have been, their hot dog was cold or their beer was warm or an usher was rude … they deserve their money back."
Panthers prez Michael Yormark on the "Good Time Guarantee". More from Sarah at the Sun-Sentinel here. Puck Daddy's Greg weighs in with a bit of commentary as well.
over 1 year ago
Donny Rivette
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On the surface, I like this program, primarily since it’s just good business.
You just know he’ll get bombarded with requests for refunds by furious season ticket holders (whom, of course, aren’t eligible) upon the next home loss, claiming a “Good Time” demands the inclusion of a victory.
Can’t blame them.
Litter Box Cats - Your Panthers Colossus. Hit me up at Twitter and our Facebook FanPage
Well, if they’d like I’ll teach the bartenders on the club level how to pour a beer. Holy Christ are they slow. Pour and tell me how much I owe you, shouldn’t take five minutes.
In all seriousness, short of that, the logos on the urinals and the incessant need of the A/V staff to test their speaker’s power handling, the place is a good place to watch a game. But if they want to give me a free beer for my trouble, I’ll be more than willing.
Now THAT is a glass-half-full attitude. Kudos.
Litter Box Cats - Your Panthers Colossus. Hit me up at Twitter and our Facebook FanPage
by Donny Rivette on Dec 23, 2010 6:54 PM EST up reply actions
i have to see it happen to believe it... but if i get a cold hotdog or a cold cuban sandwich like a got last time
they wont give me actual money back they would probably credit my season tix account lol i know how they roll lol
What's an "usher"?
We don’t have those in 420.
Florida Panthers: Because at least you can go to the beach after yet another bad loss.
Litter Box Cats - Your Panthers Colossus.
Sadly, probably no massage service up there either.
Litter Box Cats - Your Panthers Colossus. Hit me up at Twitter and our Facebook FanPage
by Donny Rivette on Dec 24, 2010 11:33 AM EST up reply actions
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